lew Posted March 25 Report Posted March 25 New secure login services are being required for VA services. Checkout this article for instructions on how to create the necessary login credentials. https://www.va.gov/resources/what-to-do-if-you-havent-switched-to-logingov-or-idme-yet/ John Morris and Grandpadave52 1 1 Quote
John Morris Posted March 25 Report Posted March 25 Thanks Lew, for the past month or so, I've tried logging into ID ME and they added an additional layer of security, initial facial recognition via mobile phone, I have tried and tried and it never works, it just spins and thinks and never recognizes my face, and I get tired of waiting and just close it out. lew 1 Quote
lew Posted March 25 Author Report Posted March 25 53 minutes ago, John Morris said: Thanks Lew, for the past month or so, I've tried logging into ID ME and they added an additional layer of security, initial facial recognition via mobile phone, I have tried and tried and it never works, it just spins and thinks and never recognizes my face, and I get tired of waiting and just close it out. Does it saving "saving your credentials" and won't go any farther? Grandpadave52 and John Morris 2 Quote
John Morris Posted March 26 Report Posted March 26 18 hours ago, lew said: Does it saving "saving your credentials" and won't go any farther? Ya I think that is what is happening. I'll have to try it again and see exactly what is happening. Mainly though the little wheel spins while I'm holding my cell phone up to my face for facial recognition, and it never recognizes. Grandpadave52 1 Quote
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