March 25, 20251 yr New secure login services are being required for VA services. Checkout this article for instructions on how to create the necessary login credentials. https://www.va.gov/resources/what-to-do-if-you-havent-switched-to-logingov-or-idme-yet/
March 25, 20251 yr Thanks Lew, for the past month or so, I've tried logging into ID ME and they added an additional layer of security, initial facial recognition via mobile phone, I have tried and tried and it never works, it just spins and thinks and never recognizes my face, and I get tired of waiting and just close it out.
March 25, 20251 yr Author 53 minutes ago, John Morris said: Thanks Lew, for the past month or so, I've tried logging into ID ME and they added an additional layer of security, initial facial recognition via mobile phone, I have tried and tried and it never works, it just spins and thinks and never recognizes my face, and I get tired of waiting and just close it out. Does it saving "saving your credentials" and won't go any farther?
March 26, 20251 yr 18 hours ago, lew said: Does it saving "saving your credentials" and won't go any farther? Ya I think that is what is happening. I'll have to try it again and see exactly what is happening. Mainly though the little wheel spins while I'm holding my cell phone up to my face for facial recognition, and it never recognizes.
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