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red strain leaching from customer timber dining table? how to fix myself?

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Hi! My name is Cameron and thanks for providing this group. I have a question I'm hoping someone can help with. I purchased a custom timber dining table and during the process the colour of the stain was changed to be darker. After they guy delivered it I now notice that the red stain comes out... like on the sleeves on the arms of a jumper when resting on the table. The guy is being very difficult the secure him to come back and fix it but I am not sure he knows how. Could I get some recommendations for me to fix it myself? I want a matte finish.

I share a photo here and let me know what you think?

 

do you have more details?

 

type of wood?  thickness?  was the wood too wet/green when the project was built and stained?

 

if the stain was applied to heavily, then yeah, some will come out until all the excess is wiped off.

 

is there a finish coat of polyurethane?

Pictures are really needed here, Cameron.

Welcome aboard Cameron. 

Do you know what type of stain was applied?

Do you know how it was applied; brushed, sprayed, wiped on?

Do you know why the color was changed?

Do you know if the color was straight from the can, or was it maybe mixed with maybe two or three other cans and/or colors?

Do you know what, if any, top coat was put on - shellac, poly, lacquer?

 

How long have you had this piece now?

And yes, pics would be most helpful.

6 hours ago, Cal said:

Welcome aboard Cameron. 

Do you know what type of stain was applied?

Do you know how it was applied; brushed, sprayed, wiped on?

Do you know why the color was changed?

Do you know if the color was straight from the can, or was it maybe mixed with maybe two or three other cans and/or colors?

Do you know what, if any, top coat was put on - shellac, poly, lacquer?

 

How long have you had this piece now?

And yes, pics would be most helpful.

all of the above

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