I'm not sure what brand it is, she might've said Hotpoint, but her dryer is a fairly simple design and it's begging to have starting problems.  When it's set to go and the start button is pressed the heating element heats up but the bin doesn't turn.  If you open the door and rotate the bin by hand then apparently that loosens it up enough to start when you press the button again.  If you run a second load of clothes after the first it'll start up ok with just the start button, but if left sitting for much time it requires a hand start.  Once it gets going it runs just fine.

I'm hoping this symptom is enough to diagnose what parts going bad and go in to do the swap.  I don't have any experience working on a clothes dryer but I've changed out electric motors and bad capacitors on other equipment so I figure I should be able to get this done.

 

 

Edited July 26, 20214 yr by bradleyheathhays

Hopefully, @Ron Dudelston sees this. He can probably diagnose it quickly. 

 

Might just be the belt that drives the drum.

 

https://www.partselect.com/AdvancedModelSearch.aspx?ModelNum=NBXR333EG6WW&mfgModelNum=&fkMfgID=2&source=GAWS&term=NBXR333EG6WW&gclid=CjwKCAjwuvmHBhAxEiwAWAYj-EXKsjTqVIScbhXqms6xub2kOWvF0LYqx6QCybfvET8BuY4E_Z9RfBoCez4QAvD_BwE

 

 

 

Model number says it is a GE Hotpoint brand dryer.  Belt came to mind for me first off.  Belt tensioner should be checked too.

Also check the rollers. Could also be full of lint.

There are several possibilities.  Rollers and belt among them.  If I were a betting man I’d say the belt is worn and there’s not enough tension to pull it.  About 30 years ago I had a dryer that got cranky and wouldn’t turn. There was a bronze bearing in the back that I had to replace but I think all the newer dryers run strictly on rollers.

Thanks everybody, lots of good leads to check out.  Unfortunately haven't been able to get to Mom's for the last month so I've yet to be able to check it out for myself.  Interesting development though...she's used it a lot more in the past few weeks and the thing seems to be starting normally now, so I guess the increased use has maybe loosened something up a bit.  I'm guessing the problem will return after the usage goes back down though.  At least it sounds like a simple mechanical fix instead of electrical, which I was hoping not to have to get into.

On 7/26/2021 at 9:57 AM, HandyDan said:

Belt tensioner should be checked too.

what he said