April 24, 20188 yr Author HD secrets https://www.familyhandyman.com/smart-homeowner/13-things-home-depot-employees-wont-tell-you/view-all/
April 25, 20188 yr one time is all it takes at a HD around here... once you have an experience w/ the floor help, CS or a special order and you won't return unless you are a glutton for punishment...
April 25, 20188 yr 7 hours ago, Stick486 said: one time is all it takes at a HD around here... once you have an experience w/ the floor help, CS or a special order and you won't return unless you are a glutton for punishment... Ace is the place....for CS. And more, too.
April 25, 20188 yr Author I find CS varies a lot by store and over time. I've gotten good and bad customer service at all of them. I do like HD's Ship-to-Store for really odd things that they don't stock. Same for Do-It-Best, I'd order by Sunday at 5 pm and it would be at the store on Wednesday morning when the weekly truck got there.
April 28, 20188 yr As a side to this, my Son in Law hired Lowes to redo his Kitchen and Bathroom. Everything was picked out, colors , cabinets, floors. counter tops etc. 3 months later, floors weren't available, so substitution. Cabinet colors (already installed) clashed with floor. Counter tops had rub streaks that they can't get out after 3 trys, so new counter tops, can't get replacements of original ones. Bathroom has new toilet, however no sink. Cabinet problems. etc, etc, etc.
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