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Can you trust reconditioned equipment?

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Now, when I need another tool I check over the assortment CPO carries.  At my age I see no reason for new and I have never had any of the rebuilds to go bad. This morning they list 486 items the factories have gone through for one reason or another..  I know the mystic word NEW is really strong but hey, its only money and my printing press was confiscated some years ago so I consider this route much better than a pawn shop..

Bought a few recons. All have performed well. Better luck than with some used cars we've bought. 

Come to think of it, some factory reconditioned tools might be better than new. 

Steve has a shop full of recons but, he does the reconditioning himself. :)

 

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Consider this. New (reputable) manufacturing lines incorporate some sort of quality control inspection during their manufacturer. How that is accomplished varies based on the manufacturer. Some may inspect every X number of units as they roll down the assembly line, or variations thereof. This doesn't ensure that all of the tools in that bunch are defect free. It only ensures that the product, or should I say block of products, is "probably" build to specifications.

 

Occasionally, that product has a defective unit slip through. It gets bought, the defect shows up, and the tools gets returned. In turn, the manufacturer repairs the defect and in the process does a 100% quality control inspection of the repaired tool to ensure no other defects exist.

 

Now consider this. The tool has been repaired with a 100% quality control inspection done to it by the original manufacturer. It is returned to the market meeting ALL of the manufacturers specifications. It is no longer a unit in a block of products that was spot checked. As a bonus, the price is usually less than what the same identical unit that may or may not have been quality control inspected.

 

Essentially, this assures the purchaser of that  remanufactured tool will probably have a tool that is extremely reliable compared to its clones that did not receive a 100% QC inspection, at a cheaper price.

Edited by schnewj

I have 2 ridgid and I think something else just cannot recall. Have not had a problem from any of them. I think Bill did a pretty good synopsis of what goes on and why these may be better than new.

There's a tool store near here that sells nothing but reconditioned brand named tools- mostly Rigid and Ryobi. They carry a full warranty. 

 

I've had nothing but good results with the several recons I've bought...but I do want some savings when I buy them. 20% (what I used to see regularly) isn't enough of a discount (IMHO). You are giving up some warranty (usually) but little else. But I still want to save some money if I buy the refurbs.

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I've noticed from 50% down to about 15% off at CPO. I think the newer models are not as much reduced as the tools that have been on the market forever..?

never an issue w/ Bosch reconditioned....

I have two reconditioned Freud 3 1/4hp routers.  Both of them have worked great so far. 

5 hours ago, Fred W. Hargis Jr said:

I've had nothing but good results with the several recons I've bought...but I do want some savings when I buy them. 20% (what I used to see regularly) isn't enough of a discount (IMHO). You are giving up some warranty (usually) but little else. But I still want to save some money if I buy the refurbs.

Fred, I think that most of the better manufacturers provide a full warranty comparable to the "new" ones when they are factory reconditioned. Anyone have any examples of this not being the case?

 

 

3 hours ago, Kelso Chris said:

I have two reconditioned Freud 3 1/4hp routers.  Both of them have worked great so far. 

Where did you find those? I have one and would love to have another. 

I bought a Porter Cable Plunge router five or six years ago that was a recon and it had never failed to run. Everything on it works fine. 

7 hours ago, Gene Howe said:

Where did you find those? I have one and would love to have another. 

 

now a days...

that's not such a good plan...

get a Bosch...

12 hours ago, schnewj said:

Fred, I think that most of the better manufacturers provide a full warranty comparable to the "new" ones when they are factory reconditioned. Anyone have any examples of this not being the case?

 

 

Here's what I found without doing a lot of work. The normal Dewalt warranty is 3 years (apparently) and this is what the CPO sites lists for refurbs:

"One-Year Limited Warranty. DEWALT will repair, without charge, any defects due to faulty materials or workmanship for one year from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse."

 

That said, it's been quite a few years since I bought any and they may have changed their offerings on warranty.

Bosch Standard Warranty

Robert Bosch Tool Corporation ("Seller") warrants to the original purchaser only, that all BOSCH portable and benchtop power tools will be free from defects in material or workmanship for a period of one year from date of purchase. SELLER'S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of parts, without charge, which are defective in material or workmanship and which have not been misused, carelessly handled, or misrepaired by persons other than Seller or Authorized Service Station. To make a claim under this Limited Warranty, you must return the complete portable or benchtop power tool product, transportation prepaid, to any BOSCH Factory Service Center or Authorized Service Station. For Authorized BOSCH Power Tool Service Stations, please refer to your phone directory.

All Factory Reconditioned Tools are covered under the same terms and conditions as the new tool warranty, for one (1) year from date of purchase.

6 hours ago, Stick486 said:

 

now a days...

that's not such a good plan...

get a Bosch...

Yer prolly right. However, the one I have is a tank. Never one problem. Bought it at a WW show for a great price. But, I understand they quit selling them shortly after that. Bosch and Freud are in bed, aren't they?

12 minutes ago, Gene Howe said:

Bosch and Freud are in bed, aren't they?

 

AFAIK...

Bosch is Freud router bits...

Freud routers was bought by another company and retained the name...

Freud bits and Freud routers - different entities...

 

Bosch Acquires Freud Accessories | Pro Tool Reviews

 

22 hours ago, lew said:

There's a tool store near here that sells nothing but reconditioned brand named tools- mostly Rigid and Ryobi. They carry a full warranty. 

 

Direct tools is in Foley ,AL and one here also. The Ridgid has full warranty and they also have Ryobi , arent they they same. Anyway a good deal.

8 hours ago, Gerald said:

The Ridgid has full warranty

It's my understanding that Ridgid only offers their Lifetime Service Agreement if the tool is purchased from a Home Depot store.  I'm not talking about their standard factory warranty, just the additional LSA.  Am I mistaken about that?

Tom I do not know but the signs show as full warranty  whatever that is

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