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My son’s microwave quit working and he wanted to purchase a new one. The old one hung above his stove and that is where he wanted the replacement unit to be installed. I advised him to purchase the same make/model I had, and I would help him install it. I purchased a GE unite 1-1/2 yrs. ago. It is a low-end unit because my wife only wanted on/off and high for mode options. While he was at the box store he called me and asked if he needed to purchase anything else to aid in the installation. I informed him that everything needed was in the box. I went to his home today, moved the stove, pulled down the old unit, eyed balled the hanging bracket location, and asked him to get the new hanging bracket from the box. No can do. There wasn’t a bracket in the box. I pulled out the manual and it clearly indicated that the bracket was not in the box but was needed. All the bracket attach hardware were in the box. I asked my son to look up the part on the internet so that we could purchase one from a store that had it in stock. No can do. GE has removed the needed bracket from the included items, and you have to purchase the bracket on-line. So, make two trips and wait. But that is not the worst. The bracket is being sold for $130. What a marketing ploy. Reduce the price of the microwave and gouge the consumer for an item they must have. This whole thing stinks. Danl
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