PR Edwards Interior Aerospace - Laguna Customer Story

WHILE OTHER COMPANIES ARE IN A
'HOLDING PATTERN,' EDWARDS INTERIOR AEROSPACE HAS SOARED ON THE WINGS OF STELLAR WOODWORKING CRAFTSMANSHIP AND CUSTOMER SERVICE.

Founded by Doug Edwards, a long-time and respected aerospace expert, the company has grown from just a handful of employees to over 200 in just 15 years. They have been successful by not only retaining long-term clients, but also by benefiting by the best form of advertising of all – word of mouth.   According to Brad, every square inch of a corporate jet must be accounted for precisely. “We’re building parts for 50 or 60 million dollar airplanes, and even though nothing we make is flight critical... the cabinets and storage areas we manufacture must meet exacting interior design specifications, while serving multiple functions.” As you might expect, the woods used by Edwards are extremely pricey, including mahogany, bubinga, anagre, wenge, rosewood, ebony and other various exotic woods. “Needless to say, we can’t afford mistakes or excessive waste; that’s why we have come to rely on CNC technology and, in particular, CNC SmartShop machines from Laguna Tools. Â

Brad pointed out that CNC Machines from Laguna Tools not only make the most intricate cuts possible but are surprisingly cost-effective, too. “I’m not joking when I say we could have purchased five CNC units from Laguna Tools for what we spent on two from another company – and received better all-around performance and far superior customer support.”

He believes that Laguna Tools has been successful for the same reasons that Edwards Interior Aerospace has thrived – by being able to turn on a dime to support the customer. “We are able to quickly change directions and do so many things a large organization simply cannot do because of its size and multiple layers – and the same can be said for Laguna Tools,” Brad said. “Everybody at Laguna Tools is extremely customer service driven – and more than that – they take the time to fully under-stand our business, which is invaluable.”

From high-end upholstery and assembly work to kitting, crating and packaging, Edwards Interior Aerospace, located in Rincon, Georgia, has reached an ideal cruising altitude. “We’re large enough to have become a one-stop shop for our clients, but not too large that we can’t turn loop-the-loops for our clients on a moment’s notice.”

Learn More About This Story Brad Griffin Edwards Interior Aerospace brad@eandpholdings.com Products: • Smartshop MT with B&R Controller • Smartshop II 5x10 with B&R Controller • Smartshop II 4x8 with B&R Controller • 10HP Cyclone Dust Collector • 4.5HP Cyclone Dust Collector Send a link to "Become a Laguna Tools Story" or "Tell Us Your Laguna Tools Story." For more information visit www.lagunatools.com Download PDF Version

John Morris
The Patriot Woodworker