I've bought a few things from them in the past (like CBN wheels) and was always happy with their service and products. Ken Rizza is great for helping folks out and customers. However some time ago he sold the business and I guess it went into the crapper. I was following a thread over at AAW on the whole thing that's been going on for a while about the poor response from them (WTW). At some point Ken stepped in himself and said he was still connected with the company and offered to help with problems, even posting his cell #. I guess that still didn't quite get things squared away, so now he's posted this (again, over at AAW)....I'm hoping they get things back to normal (notice the name change).

 

"Latest update on my involvement with Wood Turners Wonders. The owner has asked me to retake the lead, and we are moving the entire operation back to my warehouse in Gainesville, GA. Got 12 pallets in today with more on the way. We are already shipping from here. Phones will be installed next week. We should be fully operational by Christmas. We will be answering phones, shipping orders, assembling - all of it just the way we did it when I owned the company. We are even bringing back some familiar faces. I will also be operating my new company, Power Carving Depot (powercarvingdepot.com), from the exact same location. My cell number again, if you have any issues, is 770-856-6057. Happy Thanksgiving."

Thanks, Fred! Good to know Ken is back.

I hope it's get straightened out, liked doing business with them. 

That is great news.