Yesterday as I was charging up the compressor for final assembly's on my orders going out this week.

My Compressor decided to cut loose and blew the head. I almost went into Panic mode with an Oh Sh!t what now feeling!!

 

I wiped off all the dust and gathered model numbers etc. and found a phone number contact on the label.. got to thinking of how old this unit was and I purchased it back in 2001. then got to thinking this place probably isn't in business any longer and costs for a new compressor OuCH!

Was going to go home and see if I could look up the parts via model number and Google...

Then WTH I dialed the number given.

turns out Dewalt handles these now and the woman over the phone found all the parts I needed as I explained it to her over the phone (very helpful customer service) So $61.00 bucks and 7 day wait I should be back in business with the old compressor...

 

in the meantime I ran out the door and borrowed a portable compressor from a friend of mine to stay on target with getting my orders out on time.

 

What a Day it was last minute upset turned around to a positive..

 

 

Don't you just love it when something good happens AND it doesn't cost you a fortune!

---

Lew Kauffman-
Wood Turners Forum Host

Time traveler. Purveyor of the world's finest custom rolling pins!

Good they could get you fixed up. It is always good to hear of the good customer service too.

Glad you are going to be back up and running soon.

---

John Moody
Site Administrator


John Moody Woodworks
http://www.johnmoodywoodworks.com

looks like a job for {trumpets please} J B WELD

I love those stories  about how the  people like  astronauts used JB Weld to repair the space shuttle and re mount the Hubble mirrors and how they used it to put the wings back on a 747 twenty years ago after a crash  and it's still flying.

Well my parts came in this morning... 3 days shipping...

and I am back in Business with AIR again...

Fast and Great Service Folks!!!!

LOL after seeing this photo.. guess I shoulda used the air to blow off the rest of the critter for the photo op eh?
 
Russell K. Walls said:

Well my parts came in this morning... 3 days shipping...

and I am back in Business with AIR again...

Fast and Great Service Folks!!!!