DRAGON1 Posted July 13, 2019 Report Share Posted July 13, 2019 Well here's my gripe!!!!: Bought (or should i say paid for) a TRITON palm belt sander at the wood show up here in new jersey. The vendor I bought it from said they would ship it as soon as they got it in. Then they said they had sent it and gave me the tracking number to ups. ups said it never got to me as far as their tracking. I called debbie at TRITON customer service and they got ahold of the vendor and after MANY phone calls i got the promise they would refund the money. Didn't get squat. Debbie talked to district rep for TRITON who said the vendor would send the money. Didn't get squat. Talked to the vendor (eddie of u brite tools in Asbury park, new jersey) who said he would send me a refund. Didn't get squat. Tried to get back ahold of debbie at Triton customer service but she hasn't called me back for a month now. By the way its' been 4 months now and, you guessed it, Ain't got squat. So now I'm going to have to take a train down and back to asbury park to confront eddie to get my 69.99 dollars back. I'll never buy another Triton tool or deal with these yom heads at Ubrite tools in Asbury park. If you don't see me online for awhile it's cause I'm working in the prison woodshop. p_toad, HARO50, HandyDan and 5 others 8 Quote Link to comment Share on other sites More sharing options...
John Morris Posted July 13, 2019 Report Share Posted July 13, 2019 So Mike, how do you really feel about Triton and the service? I am really sorry to hear this, these stories should be never happen, just remember Mike, 69.99 aint worth a trip to the tank for the night, it'll cost 10 times that in bail. Hang in there man, let us know how the trip turns out. Gunny, Cal and Al B 2 1 Quote Link to comment Share on other sites More sharing options...
lew Posted July 13, 2019 Report Share Posted July 13, 2019 Thanks for the heads up. John Morris, Al B and Cal 3 Quote Link to comment Share on other sites More sharing options...
Cal Posted July 13, 2019 Report Share Posted July 13, 2019 Did you pay with plastic? I don't know how long you can make a claim, but I only use credit card when buying at shows like this. And shame on Triton for not seeing this through for you. I've other words for U Bright... Al B and John Morris 2 Quote Link to comment Share on other sites More sharing options...
Popular Post JIMMIEM Posted July 13, 2019 Popular Post Report Share Posted July 13, 2019 Instead of taking the train how about getting in touch with your State's Attorney General's Consumer Protection Division and let them track it down for you. I'm in MA and have used the AG's office on several occasions.....filled out my complaints on-line and got responses fairly quickly. For whatever reason businesses seem to respond to them quicker than to me. Worth a try? Al B, Wichman3, HARO50 and 2 others 5 Quote Link to comment Share on other sites More sharing options...
PostalTom Posted July 19, 2019 Report Share Posted July 19, 2019 @DRAGON1, how did things turn out? Hope you finally got someone to make things right. Gunny 1 Quote Link to comment Share on other sites More sharing options...
DRAGON1 Posted July 22, 2019 Author Report Share Posted July 22, 2019 Going to go down there after a few weeks ( gotta finish up some work) and show up at the store he works at. Will also send some nasty letters to the CEO of Triton as soon as I find his address. On 7/19/2019 at 4:56 PM, PostalTom said: @DRAGON1, how did things turn out? Hope you finally got someone to make things right. steven newman, Al B and Gene Howe 3 Quote Link to comment Share on other sites More sharing options...
Gene Howe Posted July 22, 2019 Report Share Posted July 22, 2019 Good luck Dragon. Give 'em Hell. Al B 1 Quote Link to comment Share on other sites More sharing options...
DRAGON1 Posted September 18, 2019 Author Report Share Posted September 18, 2019 Well after 6 months and 2 trips down to his business, uptite fasteners in Asbury Park, nj. I finally have my new Triton palm belt sander. Haven't had a spare minute to test it out other than to just make sure it runs. Didn't get thrown in jail, but it was close. Gene Howe, PostalTom, HandyDan and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
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